Frequently Asked Questions
Your guide to luxury shopping at Feuille.
Are all products on Feuille Luxury authentic?
Yes, every item we sell is 100% authentic. We source our collections directly from designers and authorized boutiques, and our experts conduct rigorous quality checks before shipping.
How long does international shipping take?
We offer worldwide express shipping. Orders are typically processed within 24-48 hours and delivered within 3-7 business days depending on your location.
What is your return policy for high-end fashion?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, with all designer tags and security seals intact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and luxury financing options such as Affirm and Klarna.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package in real-time.
Do you offer personal shopping or styling services?
Absolutely. Our dedicated styling team is available to help you curate your wardrobe or find specific limited-edition pieces. Contact us via our 'Private Client' portal for assistance.